Awards
Service Next
Best-In-Class Awards
Service Next presents the premier celebration of excellence in service. The Best-In-Class Awards honor companies, teams, and leaders with standout achievements in innovation, strategy, customer experience, and industry leadership.
2027 Categories
Details on nominations for 2027 are coming soon
Best AI Use Case & Implementation
Recognizes an organization that has successfully leveraged artificial intelligence to transform service operations, improve efficiency, and deliver smarter, faster support to customers.
2026 FinalistsBest Service & Support Strategy Team Implementation
Honors a team that has executed an exceptional service or support strategy, driving measurable impact through collaboration, innovation, and operational excellence.
2026 FinalistsMost Innovative and New Approach to Service Delivery
Celebrates an organization that reimagined traditional service models with groundbreaking ideas, technologies, or processes that set a new industry standard.
2026 FinalistsBest Customer Experience Enhancement to Service Delivery
Awards a company that has elevated the customer experience through creative enhancements to service delivery, resulting in greater satisfaction, loyalty, and impact.
2026 FinalistsOutstanding Woman in Service
Recognizes a trailblazing woman whose leadership, innovation, and achievements have made a lasting contribution to the Service Next industry.
2026 FinalistsService Next Hall of Fame (Lifetime Achievement Award(s)
Recognizing individuals whose lifetime achievements and outstanding service have shaped and elevated the Service Next industry.
2026 FinalistsBest AI Use Case & Implementation
Laura Hagen
Vice President, Technical Services & Support
Fresenius Kabi
Best Service & Support Strategy Team Implementation
Haroon Abbu
Senior Vice President, Digital Technology, AI & Data Analytics
Bell and Howell
Most Innovative and New Approach to Service Delivery
Honeywell
Best Customer Experience Enhancement to Service Delivery
Travis Myers
Director of Customer/Product Support
JLG Industries
Outstanding Woman in Service
Lisa Montoya McFarland
Director of Service Operations
Midmark Corporation
Lifetime Achievement
Yasir Sheikh
Global Head of Applications & Connected Services
Honeywell
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