Every service organization is talking about AI, but few have the connected data foundation needed to make it work. Before AI can predict failures, automate decisions, or equip technicians with meaningful insights, organizations must overcome disconnected systems, inconsistent data, and limited asset connectivity. Service leaders will share how they're building the foundation for AI by improving data quality, connecting assets and enterprise systems, and breaking down organizational silos. Learn how they're embedding connectivity into commercial strategies, unlocking the value of underutilized data, and enabling more proactive, intelligent service across the customer lifecycle. 

• Align IT, engineering, product, and service to accelerate systems integration while addressing cybersecurity considerations 
• Build a trusted data foundation by improving data quality, governance, and integration across legacy systems 
• Orchestrate data across legacy, ERP, and service systems to create a connected foundation that delivers better insights and enables AI-driven service 
• Connect data across the enterprise to give technicians and service teams a complete view of asset performance, service history, and customer needs 
• Turn disconnected data into proactive service by leveraging AI and connected insights to anticipate issues before customers call